Delivery & Returns

Delivery & Returns Information

UK Delivery

All orders placed online are dispatched through our trusted courier partners – based on their size. Smaller items are dispatched via Royal Mail, with larger consignments carried by APC.

Once you’ve placed an order, we will get to work on it as soon as possible – with custom-cut foam taking a little longer than ready-to-go sheets or rolls.

Upon the dispatch of your order, you’ll receive a notification via email and you should expect your delivery the next working day.

Delivery Costs

All orders of £30 or more receive FREE UK-wide delivery.

Anything under this amount will be charged a flat fee of just £9.80.

Returns

We expect that our product and service will meet your high expectations.

In the unlikely event of having to return an item, please contact us on info@foamcushionstore.co.uk with more details so we can expect the return parcel.

Unfortunately, any item which has been cut-to-size based on your specifications cannot be returned. This is in accordance with the Consumer Contracts Regulations.

Any non cut-to-size products can be returned at the buyer’s expense and would be subject to a 20% restocking fee.

Of course, if there are any problems with your order, contact us immediately and we’ll put it right, straight away!